Which of the following best supports the development of effective communication skills?

Prepare for the APCO Communications Training Officer Exam. Learn with detailed flashcards and multiple choice questions that include helpful hints and explanations.

Engaging in active listening and feedback is fundamental to the development of effective communication skills. This approach fosters a two-way communication process where both parties feel heard and understood. Active listening involves fully concentrating, understanding, responding, and remembering what is being said, which enhances clarity and reduces misunderstandings. Additionally, providing constructive feedback allows individuals to identify areas for improvement and grow in their communication abilities, creating a more collaborative and interactive environment.

The other options do not contribute to effective communication skills in the same way. Relying solely on written communication limits engagement and the nuances of verbal exchanges. Avoiding difficult conversations can lead to unresolved issues and communication breakdowns. Focusing only on personal opinions neglects the importance of empathy and understanding others' perspectives, which are crucial for meaningful dialogue.

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