Which of the following is an effective technique for evaluating the effectiveness of training programs?

Surveys and feedback forms from trainees are an effective technique for evaluating the effectiveness of training programs because they provide direct insights from the participants who have experienced the training firsthand. By collecting their opinions and experiences, trainers and program designers can gauge how well the training content was understood, how applicable it was to their roles, and what areas may need improvement. This method enables a quantitative and qualitative analysis, allowing for specific feedback that can inform future training sessions.

Utilizing surveys allows for structured questions that can be easily analyzed, highlighting trends and common themes among participants. Feedback forms can also include open-ended questions, encouraging trainees to express their thoughts and suggestions in detail, which can be invaluable for enhancing the training program.

Other methods, such as random assessments without feedback, do not provide sufficient context or understanding of how trainees feel about their learning experience. Assessments lacking feedback fail to guide improvement based on learner insights. Similarly, relying solely on the trainer's perception can lead to biases and a disconnect from the actual experiences of the trainees. Group discussions without documentation may promote dialogue but do not provide a systematic way to capture and analyze feedback for future use.